Say What? Understanding the True Meaning Behind What Customers Tell Us (Or Don’t)
In the world of sales and customer service, what people say and what they mean are not always the same thing. Unfortunately, many of us are listening impaired when it comes to getting to the heart of our...
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https://skpsoft.com/business/get-to-the-meaning-of-your-customers-messages-2/
Sunday, February 19, 2017
Get to the Meaning of Your Customers’ Messages
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