This is one of the hardest articles I’ve ever written. In this age of neo-xenophobia and socially acceptable open bigotry what I have to say will be tough to pull off without sounding like the knuckle dragging brutes thirsty for the blood of “job-stealing foreigners.”
I used to be a partner...
Read full post here:
https://skpsoft.com/business/customer-service-representatives-are-your-public-face/
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